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WHY SHOULD YOU CARE ABOUT BODY LANGUAGE

It is difficult to overestimate the power of body language. Those who pretend to be experts throw around figures such as 75 percent 85 percent, even 90 percent when they try to define how much of a message is communicated non-verbally rather than verbally. It actually differs from context to context and individual. There is no fixed number or even an average. The bottom line is the power of even the very best verbal communication pales in comparison to the power of body language and non-verbal communication. Stinky People. They bother me. I confess it, here and now. I'm "smell sensitive." I can tell someone what they had for lunch, whether they had alcohol, were near a cigarette, and whether I can stay within meters of them because of their body's scent. So at the conscious and probably non-conscious level you and I are aware to a greater or lesser degree of scent, and it causes us to form opinions about people. But sometimes all of this happens at the non-conscio...

NONVERBAL COMMUNICATION AND BODY LANGUAGE

The fact that "body language" is a sub-domain of nonverbal communication. Body language refers to 1. body position, 2. gestures, 3. eye contact, and 4. the body! Nonverbal communication includes those things but also includes: 1. how people dress, 2. societal norms on dress and 3. behavior, 4. the jewelry people wear, 5. the tattoos people reveal, and 6. the distance people stand from each other, 7. the way people use time, 8. the way people use space.... 9. even the tone and pitch of people's voices. And it is at this level of nonverbal communication that the secret language of business occurs. The vast majority of all that is communicated is nonverbal. Everything in nonverbal communication has a significant impact on you and me. Most people, however, live very randomly or live intentionally and then send messages they believe to say one thing but are received as something else. And that is why so few people are influential. Almost no one communicates cl...

Read Requirements

The Secret Language of Business How to Read Anyone in 3 Seconds or Less Master Body Language Decipher Hidden Meanings Influence Anyone! KEVIN HOGAN

NEGOTIATE WHILE ADVANCING

People will always try to take from you in negotiation what they could not get from you in battle or direct confrontation. They will even use appeals to fairness and morality as a cover to advance their position. Do not be taken in: negotiation is about maneuvering for power or placement, and you must always put yourself in the kind of strong position that makes it impossible for the other side to nibble away at you during your talks. Before and during negotiations, you must keep advancing, creating relentless pressure and compelling the other side to settle on your terms. The more you take, the more you can give back in meaningless concessions. Create a reputation for being tough and uncompromising, so that people are back on their heels before they even meet you. WAR BY OTHER MEANS After Athens was finally defeated by Sparta in the Peloponnesian War of 404 B.C., the great city-state fell into steady decline. In the decades that followed, many citizens, including the great orat...

MANEUVER THEM INTO WEAKNESS

No matter how strong you are, fighting endless battles with people is exhausting, costly, and unimaginative. Wise strategists generally prefer the art of maneuver: before the battle even begins, they find ways to put their opponents in positions of such weakness that victory is easy and quick. Bait enemies into taking positions that may seem alluring but are actually traps and blind alleys. If their position is strong, get them to abandon it by leading them on a wild-goose chase. Create dilemmas: devise maneuvers that give them a choice of ways to respond--all of them bad. Channel chaos and disorder in their direction. Confused, frustrated, and angry opponents are like ripe fruit on the bough: the slightest breeze will make them fall. Warfare is like hunting Wild animals are taken by scouting, by nets, by lying in wait,by stalking, by circling around, and by other such stratagems rather than by force. In waging war we should proceed in the same way, whether the enemy by many...