SIX SIGMA

1. Team based - uses cross functional team from the heart of the business to drive projets forward.

2. Process focused - SIPOC and process mapping lead the way.

3. Targets business and customer problems - looks for current pain to both or either business and customer.

4. Moves forward toward six sigma - reduction of customer experienced defects, project by project.

5. Variation is all important - statistical tools and focus to identify, reduce and control process variation.

6. Drives for the necessary improvement in the short term.

7. Market driven - makes more profit through better satisfied customers and more efficient processes. Remove the hidden factory of waste (COPQ).

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