DECISION MANAGEMENT
1. Software + Expertise Automates and improves decision-making within critical business systems. Allows companies to make the best possible decision at the current moment. Apply Intelligent Decision Management compliments benefits of Business Process Management (BPM). Decision mangement discovers insight that can be used to continually improve and automate decisions over time. Analysis using BPM + decision management detects the problem, streamline operations, and improve customer service. 2. Business Process Management (BPM) 1. Paperwork moves faster. 2. Wait time decreases. 3. Calls routed faster. Business Process Management (BPM) automates workflows. But more is needed. 3. Two types of software is used in executing intelligent decision management strategies: 1. Business Rules Management. 2. Business Event Processing Technologies. SUMMARY Improves the timing and quality of their mos...