Learning from Success AND Failure

1.  Learning from Success

1.  Assuming that success was due to their insights and talents and not random events or external factors.
2.  Decision-making bias of over-confidence, that management is better that it actually is.
3.  Pertaining to the natural tendency of "not asking why" we succeeded at something.  Be vigilant about studying the causes of success over time.

2.  Learning from Failure

FACTORS:
1.  The blame game.
2.  The inability to recognize that failures are not created equal.
3.  Not having a learning culture.
4.  Not detecting the lead indicators of failure.
5.  The self-serving bias.
6.  The reluctance to experiment.

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