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DECISION MANAGEMENT

1.  Software + Expertise Automates and improves decision-making within critical business systems. Allows companies to make the best possible decision at the current moment.  Apply Intelligent Decision Management compliments benefits of Business Process Management (BPM).  Decision mangement discovers insight that can be used to continually improve and automate decisions over time.  Analysis using BPM + decision management detects the problem, streamline operations, and improve customer service.  2.  Business Process Management (BPM) 1.  Paperwork moves faster. 2.  Wait time decreases. 3.  Calls routed faster. Business Process Management (BPM) automates workflows.  But more is needed.  3.  Two types of software is used in executing intelligent decision management strategies: 1.  Business Rules Management. 2.  Business Event Processing Technologies. SUMMARY Improves the timing and quality of their mos...

1987 (In Loving Memory of James & Greta Gray)

1.  Determination of Goals. 2.  Definition of criteria, condition, and acceptable performance. Define conditions to reach goal. Criteria by which its progress will be measured. What will be considered as acceptable. 3.  Development of Basic Plan. Make clear the overall goal. 4.  Developments of Supporting Plans. Map out details. 5.  Implementation of Plans. Put the plan into action. 6.  Measurement of Results. Compare the results achieved against goals established. 7.  Recognize the Problem. The first step in the scientific problem solving method is to become aware of the problem. 8.  Define the problem in quantitative terms. Define the problem in numerical or specific terms. Make a statement of the problem which reduces variables to measurable quantities. 9.  Develop alternatives. Systematically discover as many alternatives as possible. 10.  Select the best course of action. Look carefully at each alternative and s...

THINGS YOU MUST KNOW BEFORE ATTACKING AN ENEMY

Before "attacking" any enemy, you must understand their: 1.  Structure 2.  Culture 3.  Leader(s) 4.  Psychology Without knowing these things your campaign is "doomed."

SIX RULES OF TECHNOLOGY

1.  NEVER BUY IT FIRST, WAIT AT LEAST 6 MONTHS. 2.  TEST SOFTWARE IN "BETA" VERSION. 3.  TAKE THE "30" DAY FREE TRIAL. 4.  NEVER UPGRADE, BUY A MACHINE WITH THE NEW APP. 5.  PURCHASE NEW SECURITY SOFTWARE. 6.  ALWAYS ADD NEW PATCHES, SET AUTOMATIC UPDATES.

POWER

But in fact war is a form of power--Carl von Clausewitz called it "politics by other means" --and all forms of power share the same essential sturctures.  The most visible thing about power is its outward manifestation, what its witnesses see and feel. Study the structures of your enemies.  Find the "hinge" OR "joint" that holds the organization together.  A blow there will divide the enemy and division is weakness. It is the nature of power to present a forceful front, to seem menacing and intimidating, strong and decisive.  But this outward display is often exaggerated or even downright deceptive, since power does not dare show its weaknesses. Isolate one part of the enemy, concentrating a stronger force to ensure its defeat and if possible its destruction, and then turning with full strength to attack the second part; instead of a single blow, plan a series of smaller blows against scattered adversaries and set out to destroy them in detail.  Take...

RISE ABOVE ATTACK CHECKLIST/Sources of Power

1.  What makes the enemy army move? 2.  What gives it impetus and endurance? 3.  Who guides its actions? 4.  What is the underlying source of its strength? 5.  Study the structures of your enemies.  Find the "hinge OR joint" that holds the organization together.  A blow there will divide the enemy and division is weakness.  Anything divided can not stand. 6.  Distract your opponents' attention to the front, then hit them from the side, where they least expect it.  By hitting them where they are soft, tender, and unprotected, you create a shock, a moment of weakness for you to exploit.  Bait people into going out on a limb, exposing their weaknessess, then rake them with fire from the side. 7.  Source of Support. 8.  Be unpredictable to create a vaporous feeling of vulnerability. 9.  Sources of power: ____________________________________________________________________________ 1.  Money ________________...

WAIT

Power is not only what you have but what the enemy thinks you have. Action has much more credibility than mere threatening or fiery words, hitting back, for instance, even in some small, symbolic way, will show that you mean what you say. To deter aggressors you must become adept at deception, manipulating appearances and their perceptions of you - valuable skills that can be applied to all aspects of daily warfare: 1.  Surprise with a bold maneuver 2.  Reverse the threat 3.  Seem unpredictable and irrational 4.  Play on people's natural paranoia 5.  Establishing a frightening reputation If you learn how to hold back, waiting for the right moment to launch an unexpected counterattack, weakness can become strength. A defensive position is the perfect way to disguise an offensive maneuver, a counterattack; an offensive maneuver is the best way to defend a weak position. Fuse defense and offense to set up the perfect trap. When an attacking army sudde...