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10 Tactics for Strong Leadership

1. Run Your Shop Effectively Have a daily morning briefing on operational matters Understand your main operational risks and issues 2. Reduce expenses Incorporate cost-cutting into performance objectives Keep ahead of obsolete systems 3. Try Multi-sourcing Agility is a key strategic value You can run as lean an operation as possible while still being able to react quickly to new initiatives 4. Deliver As Promised Continually deliver meaningful pieces of a project Set honest metrics and be transparent about failures 5. Move at the Speed of Business 6. Make Demand Management Transparent 7. Be Engaged in the Business Go beyond discussing technical matters Actively contribute ideas 8. Use Business-Value Metrics Include planning and strategy, architecture, delivery, operations, and quality assurance 9. Ensure Continuous Improvement A "transformation program" implies an end to the project Create a culture where innovation is rewarded Make it clear that continuous improveme...

Tips and Tactics for Advancement

1. Strategic vision will play an integral role. 2. Achieving maximum productivity with the fewest number of people. 3. Find new ways to drive revenue. 4. Change your habits. 5. Always anticipate and plan for changes before they happen. 6. Values you bring to the party. 7. Use the technology at your disposal to enhance your capabilities. 8. Focus not on new products or services, but on internal business process or IT improvements. 9. Develop strong mobilization and execution capabilities. 10. Innovative thinking and leadership abilities are the top two attributes.

SEVEN STEPS FOR SUCCESSFUL INNOVATION

1. Successful innovation is not about ideas, it's about the implementation of ideas. 2. Innovation is about motivation, and the reward model must be clear. 3. Dedicated team focus is strictly on developing innovation. 4. Defining skills makes role clear. 5. Create a separate physical space for dedicated team. 6. Don't over commit to the original plan. Empower your team to move in a new direction as soon as evidence suggests that it's wise to do so. 7. Embrace the uncomfortable. With a clear vision, comfort levels increase as success becomes tangible.

LEVERAGING PRESENCE TO SPEED BUSINESS PROCESSES

Presence Awareness Need for speed Flexibility of anywhere/anytime work Multiple modes of communication Cell Desk Route message Presence Awareness: 1. Expedites tasks 2. Speeds communication 3. Resolves issues with ease Presence Company-wide Presence Awareness: 1. Where he is 2. How he can be reached Back-end database + CRM applications Unified communications and presence-aware tools

Speed

1. Speed, then, is not only a powerful tool to use against an enemy,but it can also have a bracing, positive influence on those on your side. 2. Frederick the Great noted that an army that moves quickly has higher morale. 3. Velocity creates a sense of vitality. 4. Moving with speed means there is less time for you and your army to make mistakes. 5. It also creates a bandwagon effect: more and more people admiring your boldness, will decide to join forces with you. 6. Like Roosevelt make such decisive action as dramatic as possible; a moment of quiet and suspense on the stage before you make your startling entrance.

Business Intelligence (BI)

Use the information you already have to find the following answers: 1. Give you answers much more quickly than analysis. 2. Allow you to change variables and test different scenarios. 3. Give you very rapid feedback from your new activities. Quickly Identify and pinpoint: 1. Sales areas 2. Products 3. Customers 4. Geographies 5. Attributes This information can allow you to: 1. Choose enemies to focus on 2. Find weaknesses 3. Identify stronger enemies and then analyze why they're prospering Other areas of analysis than can also provide meaningful insight: 1. Potential bottlenecks to growth. 2. Focus on an organizational ability to meet the demands of an increased level of activity. Business Intelligence (BI) 1. Performance 2. Integrating Data from External Sources 3. Usability

CREATE YOUR OWN LUCK

1. You must calculate contingencies: If the enemy does X, what is your response? If part Y of your plan misfires, how do you recover? 2. You absorb as much information and as many details as possible. 3. You analyze situations in depth, trying to imagine the enemy's responses and the accidents that might happen. 4. You do not get lost in this maze of analysis but rather use it to formulate a free-flowing plan with branches, one that puts you in POSITIONS with the possibility of maneuver. 5. You keep things loose and adjustable. 6. Any chaos that comes your way is channeled toward the enemy.