10 Tactics for Strong Leadership
1. Run Your Shop Effectively Have a daily morning briefing on operational matters Understand your main operational risks and issues 2. Reduce expenses Incorporate cost-cutting into performance objectives Keep ahead of obsolete systems 3. Try Multi-sourcing Agility is a key strategic value You can run as lean an operation as possible while still being able to react quickly to new initiatives 4. Deliver As Promised Continually deliver meaningful pieces of a project Set honest metrics and be transparent about failures 5. Move at the Speed of Business 6. Make Demand Management Transparent 7. Be Engaged in the Business Go beyond discussing technical matters Actively contribute ideas 8. Use Business-Value Metrics Include planning and strategy, architecture, delivery, operations, and quality assurance 9. Ensure Continuous Improvement A "transformation program" implies an end to the project Create a culture where innovation is rewarded Make it clear that continuous improveme