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Showing posts from December, 2017

Here's how to approach unfair billing

Oh, the injustice of it all.  Who among us hasn't felt abused as a consumer?  We get billed for stuff we didn't receive, or that doesn't work, or that didn't live up to its hype.  Companies charge us unexpected fees and insist the costs were revealed in the fine print.  Health insurers take customer disservice to a whole new, awful level, inexplicably refusing to pay for services they promised to cover and deluging us with impossible-to-decrypt paperwork.  Its understandable if you feel that enough is enough.  But taking a righteous stand against paying an unfair bill can boomerang on you - hard. Here are some situations where you might be tempted to refuse to pay, and what you might want to consider doing instead. Billing disputes Several years ago, a friend refused to pay a bill for internet service that didn't work.  The collection account that later appeared on is credit reports nearly cost his a job offer.  (He paid off the collection and wound up taking