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1.  Software + Expertise Automates and improves decision-making within critical business systems. Allows companies to make the best possible decision at the current moment.  Apply Intelligent Decision Management compliments benefits of Business Process Management (BPM).  Decision mangement discovers insight that can be used to continually improve and automate decisions over time.  Analysis using BPM + decision management detects the problem, streamline operations, and improve customer service.  2.  Business Process Management (BPM) 1.  Paperwork moves faster. 2.  Wait time decreases. 3.  Calls routed faster. Business Process Management (BPM) automates workflows.  But more is needed.  3.  Two types of software is used in executing intelligent decision management strategies: 1.  Business Rules Management. 2.  Business Event Processing Technologies. SUMMARY Improves the timing and quality of their most important operational decisions: 1.  Eligibility determination.

1.  Determination of Goals. 2.  Definition of criteria, condition, and acceptable performance. Define conditions to reach goal. Criteria by which its progress will be measured. What will be considered as acceptable. 3.  Development of Basic Plan. Make clear the overall goal. 4.  Developments of Supporting Plans. Map out details. 5.  Implementation of Plans. Put the plan into action. 6.  Measurement of Results. Compare the results achieved against goals established. 7.  Recognize the Problem. The first step in the scientific problem solving method is to become aware of the problem. 8.  Define the problem in quantitative terms. Define the problem in numerical or specific terms. Make a statement of the problem which reduces variables to measurable quantities. 9.  Develop alternatives. Systematically discover as many alternatives as possible. 10.  Select the best course of action. Look carefully at each alternative and select the one which promises to solve the problem

Before "attacking" any enemy, you must understand their: 1.  Structure 2.  Culture 3.  Leader(s) 4.  Psychology Without knowing these things your campaign is "doomed."