IP 25 SELF SERVICE

IP 25 Someone else/Self service

DIY

Self service by arranging for the object or process to undertake a part or an additional element to the process.

Self service through auxiliary or self repair operations.

Automatic replacement or refreshment as objects are used or consumed.

Use of waste material on energy.

Perhaps one of the most cost effective and easiest to implement principles is that of giving or passing the problem to someone else. Where we can encourage the customer to undertake part of the process, or where the process or object automatically regenerates or replenishes itself in use, we will always obtain simplification and increase internal efficiency. DIY (Do It Yourself) has generated a whole industry in the home and domestic market. The initial concept of the self service supermarket was highly novel when first implemented. However not only did it benefit the shopkeeper but the customer liked it too!

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