DECISION MANAGEMENT

1.  Software + Expertise
Automates and improves decision-making within critical business systems.
Allows companies to make the best possible decision at the current moment. 

Apply Intelligent Decision Management compliments benefits of Business Process Management (BPM).  Decision mangement discovers insight that can be used to continually improve and automate decisions over time.  Analysis using BPM + decision management detects the problem, streamline operations, and improve customer service. 

2.  Business Process Management (BPM)

1.  Paperwork moves faster.
2.  Wait time decreases.
3.  Calls routed faster.

Business Process Management (BPM) automates workflows.  But more is needed. 

3.  Two types of software is used in executing intelligent decision management strategies:

1.  Business Rules Management.
2.  Business Event Processing Technologies.

SUMMARY
Improves the timing and quality of their most important operational decisions:

1.  Eligibility determination.
2.  Next best offer.
3.  Pricing.
4.  Risk Management.

Intelligent Decision Management, BPM, Business Rules Management, and Busioness Event Processing Technologies = EFFECTIVE SITUATIONAL AWARENESS.

STRATEGIES
1.  NEW USES FOR OLD WEAPONS.
2.  BIG DATA.
3.  M I N E.
4.  AUTOMATION.

TACTICS
1.  REVERSE INTIMIDATION.
2.  FORCING.
3.  MANUEVER.
4.  UNCONVENTIONAL.
5.  DECEPTION.

CENTER-PIECE

FIRST-MOVER DISADVANTAGE

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