FACTORS THAT FACILITATE ORGANIZATIONAL LEARNING

Supportive learning environment

Psychological safety.

Appreciation of differences.

Openness to new ideas.

Time for reflection.

Concrete learning processes and practice

Experimentation.

 Information collection.

Analysis.

Education and training.

Information transfer.

Leadership that reinforces learning

Managers recognize the limits of their knowledge and invite input from others.

Managers ask questions and listen effectively.

Managers encourage expression of multiple viewpoints.

Managers provide time and resource for identifying problems, analyzing performance, and reflection on new ideas.

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